Insurance and risk management
Documentation for the electrical infrared inspection your insurer asked for.
Insurance carriers, underwriters, and risk-control teams increasingly ask commercial and industrial facilities for electrical infrared inspection documentation as part of loss-prevention and maintenance review. Here is what that involves and what you receive.
Why insurers request electrical infrared inspections
Electrical failures are a leading cause of commercial property loss, and infrared inspection is one of the few ways to find a developing fault, a loose connection, or an overloaded circuit before it causes an outage, a fire, or an insurance claim. Risk-control teams and underwriters often ask for infrared documentation as evidence that a facility's electrical system is being actively maintained, sometimes tied to a specific policy requirement, sometimes as a general loss-prevention recommendation.
Requirements vary by carrier, policy, and facility type, so we do not claim to know what your specific policy requires. What we can do is provide the electrical infrared inspection and documentation itself, built to match what these reviews commonly look for.
What Infinite Infrared inspects
Energized electrical equipment is scanned under real operating load, since that is when a developing fault actually shows up. Equipment is opened and scanned when it is safe, accessible, and within the agreed scope, not just a surface scan of closed panels, covering switchgear, panelboards, MCCs, busway, UPS, PDUs, and transformers. See the full electrical infrared inspection service for the complete scope.
What the report documents
The report is built to stand on its own for an insurance or risk-management review.
Full equipment list
Every item in the agreed scope, its location, and whether it had a finding, not just the equipment with a problem.
Thermal and visual images
A paired thermal and visual photo for each finding, so the condition is documented, not just described.
Severity classification
Every finding is classified Normal, Potential, Serious, or Critical, so priorities are clear at a glance.
Delta T and temperature data
Maximum temperature and the temperature rise above reference, where applicable to the finding.
Possible cause and recommendation
What likely caused the condition and what we recommend, prioritized into immediate and scheduled.
Inspection date and equipment detail
When the inspection occurred and the equipment identification needed for your records.
See real examples in the findings library and case studies, or request a full sample report.
Full documentation versus findings-only reporting
Some inspection reports only list equipment with a problem. Ours documents every piece of equipment in the agreed scope, whether it had a finding or not. For an insurance or risk-management review, that distinction matters: a report that only shows findings cannot demonstrate that the rest of the facility was actually inspected. A full equipment list, with a clear record of what was covered, is what lets you show a reviewer the scope was actually completed.
NFPA 70B context
The 2023 edition of NFPA 70B changed it from a recommended practice to a standard, and it uses mandatory “shall” language for electrical maintenance program requirements, including infrared thermography at intervals not exceeding twelve months. How that standard applies to your facility can depend on your authority having jurisdiction, insurer, contracts, and internal safety policy, so we do not claim it guarantees compliance. What we provide is the inspection and NFPA 70B-informed documentation support: an inspection performed at appropriate intervals with a report suitable for a maintenance record. Read more on the NFPA 70B documentation support page.
What happens after a finding is identified
We report the condition, classify its severity, and recommend next steps. You decide what happens from there. When electrical repair or engineering work is called for, that work is coordinated through qualified partners, not performed directly by us, so we stay an independent inspector with nothing to upsell. A finding is reported the same way whether it is Normal or Critical: honestly, and without pressure toward a specific repair vendor.
Multi-site and annual programs
Portfolios and multi-location facilities can set up a recurring inspection program so every property stays on the same documentation schedule, rather than scheduling each site separately.
What to send for a quote
Facility location, an approximate equipment count, and the reason for the request (insurance, audit, annual maintenance, or otherwise) is enough for us to scope a quote.
Questions insurance and risk teams ask
It depends on your carrier, policy, and facility type. Some carriers explicitly request infrared inspection as part of a loss-prevention or risk-control review, others reference general electrical maintenance standards like NFPA 70B. Check with your carrier or broker for what your policy specifically asks for. We can help by explaining what a typical inspection and report cover.
We cannot guarantee acceptance, since requirements vary by carrier and the decision is ultimately the carrier's. Our reports document findings, severity, equipment scope, and inspection dates in the format facility and insurance reviews commonly look for.
It depends on facility size, equipment count, and access. A small facility might take a few hours; a large industrial site with a full electrical room count can take a full day or more. We scope this with you before the visit.
We inspect and document every piece of equipment in the agreed scope, not only equipment with a finding, so your records show exactly what was covered.
Yes, where it is safe and accessible to do so. Equipment is opened and scanned energized, under real operating load, following NFPA 70E safe work practices, rather than only scanned closed from the outside.
It is reported clearly and classified Critical, with what we found and what we recommend. You decide the next step. If electrical or engineering work is needed, that work is coordinated through qualified partners, not performed by us, and we do not use findings to create repair upsell pressure.
Yes. We support multi-site and annual inspection programs for portfolios and multi-location facilities.
Yes, request a sample report and we will review your request and send the full redacted sample if it is a good fit.
For our own certificate of insurance and vendor onboarding, see the insurance and procurement page.
Need documentation for an insurance or risk review?
Request an inspection, or see a real sample report first.